Hotel on 08/31/2011
Please be aware that on 7/1/11 a false post of bed bugs at our property. After research and testing, it was concluded that this was not a bed bug infestation. There are records that verify this. The room in question was rented the days following this guest stay, which confirms that there was no infestation. It can take up to a week to treat an infested room.
We have made several attempts to have this post removed by “The Bed Bug Registry” website without success. We would like for everyon
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e to know that there have been no bed bug infestation since we opened the hotel more than 3 years ago. Again, there is documentation that verifies this. Our AAA Four Diamond hotel has earned a great reputation with the Hilton chain, which actually ranks us #5 in customer loyalty and satisfaction among more than 300 other Hilton properties, based on surveys sent directly to our guests.
Please feel free to contact us should you have any questions or concerns, we’d be honored to help.
Director of Rooms
Anonymous on 07/11/2011
My husband and I stayed last night at the Hilton. Around 10:30 in the evening we got up from taking a nap, he say down at the desk to check his email on his laptop and a bed bug came crawling across his arm. This was room 423.
We called three front desk about the possible bed bug problem. They came and switched us to room 626.
I would rather have left but my husband was too tired to find a new hotel.