Anonymous on 12/12/2013
Stayed one night, 12/11/13 on the third floor and found a bedbug in the morning on the bathroom rug. I delivered it to the font desk in a cup and they offered to comp my room. I did a cursory check of the mattress and found no further evidence of infestation.
Anonymous on 07/02/2012
I have been staying in this hotel for over one year. About 6 months ago I got bitten all over but I did not have proof that was bedbug bites, therefore I did not want to report it. About a month ago, on 6/20/2012 I stayed for 2 nights in the 7th floor, The second night I woke up in the am and I saw something crawling in my bed. I called the hotel managers and later they said it was a spider NOT a bedbug. They also told me this hotel has a team that comes and check for bedbug infections on monthl
see full report...
show snippet only
y basis. Anyhow, after reading of the last report, I am not sure If I will go back to this hotel, although they seems to take bedbug infections very seriously.
7th floor on 06/17/2012
After staying two nights - the night of the 2nd I noticed a bed bug on the pillow. The staff at the front desk took off the payment for both nights - I killed the bug and showed the front desk. They even had a code name for it - Code 68 or something. I am a Hilton Honors member and will never stay at this hotel again. 7th floor - The room next to the presidential suite.