Hotel St James
109 W 45th St
New York, NY 10036-4004

Found 11 reports:

Insure a Heebee-GeeBee® free nights’ sleep when you contract with our Bedbug Detection K-9 Service.

Visitors – When staying in NYC we will work with your hotel management staff and offer a ‘Clean Bill of Health’ for your luggage and hotel room*

Homeowners – We will check your home from end to end . This is important if you’ve traveled recently.

Apartment and Dorm Residents – We will come to your apartment/dorm and ‘sweep’ all rooms and contents for the presence of b

edbugs, Eggs, Larve, and Nymphs.

Offices – We will go to your office and sweep your room (or cubicle) and immediately adjoining rooms or cubicles for the presence of Bedbugs.

Schools – We will work with your child’s school Principal and perform a sweep of the classroom and student’s book bags**

HOW DOES IT WORK?

Our dogs are trained to search for the presence of pheromones which are excreted by bedbugs throughout the various stages of their lives including during their period of hibernation which could last several months when you might not see them.

If our dogs alert – we will tell you where. WE ARE NOT EXTERMINATORS. We have NO CONFLICT OF INTEREST.

Why is this so important?

First and Foremost, we are K-9 Detection professionals, not exterminators who walk around with a dog on a rope. A K-9 Handler needs to know how to read a dog accurately and identify when the dog is in odor.

Next, we do not stand to gain anything by telling you that you have bedbugs, nor do we stand to loose anything by telling you that you don’t. We do not recommend anyone or steer you towards any extermination company.

Lastly, we have received training from and are certified by the City of New York in the Identification and Detection of Bedbugs throughout their various stages of life. No other company can claim this.

*We can not force a Hotel and their staff to comply with our search. There are NO REFUNDS, however you may opt to change the location of your stay and we will allow you a credit towards a search at another Hotel (expenses/fuel/parking apply)

** We do not search people or students EVER. All Rooms are first cleared of people and checked for hazards. Rooms which have undergone treatment for bedbugs must wait 3 weeks since final treatment to be safe for our K-9’s to search effectively.

To schedule a search contact us by email at bedbug@viper.us.com or by phone at 631-594-2765

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yesterday on the 13th of march, I woke up covered in welts and noticed the bedsheets with blood stains. I reported this to management and the response was "oh that room again ". Upon further investigation I was told by one of the desk clerks that the same room had been treated for bedbugs several times in the past and that the had re[ported to management that those treatments had been unsuccesful. Don't be fooled by the low prices they charge the hotel is old and run down. Do yourself a favor ST

AY AWAY.

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Stayed one night on Feb 16th, 2013. In morning found 2 live bugs on one pillow and my daughter had been bitten on her back.


ON OCTOBER 15, 2012 I STAYED AT THE HOTEL ST. JAMES. I THOUGHT THE HOTEL WAS CUTE AND INEXPENSIVE FOR BEING LOCATED IN THE HEART OF TIMES SQUARE. I SHOULD HAVE KNOWN BETTER. YOU GET WHAT YOU PAY FOR. I WOKE UP IN THE MORNING COVERED WITH BED BUG BITES AND WHEN I WENT TO COMPLAIN THE STAFF WAS VERY RUDE AND TOLD ME THAT I PROBABLY BROUGHT THE BEDBUGS INTO THE HOTEL. I HAVE TO SPEND SEVERAL HUNDRED DOLLARS ON CLEANING ALL MY CLOTHES SINCE THEY ARE NOW PROBABLY INFECTED. THIS HOTEL IS REALLY A DUMP

IN A DISGUISE. STAY AWAY AND REMEMBER YOU GET WHAT YOU PAY FOR

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ON OCTOBER 15, 2012 I STAYED AT THE HOTEL ST. JAMES. I THOUGHT THE HOTEL WAS CUTE AND INEXPENSIVE FOR BEING LOCATED IN THE HEART OF TIMES SQUARE. I SHOULD HAVE KNOWN BETTER. YOU GET WHAT YOU PAY FOR. I WOKE UP IN THE MORNING COVERED WITH BED BUG BITES AND WHEN I WENT TO COMPLAIN THE STAFF WAS VERY RUDE AND TOLD ME THAT I PROBABLY BROUGHT THE BEDBUGS INTO THE HOTEL. I HAVE TO SPEND SEVERAL HUNDRED DOLLARS ON CLEANING ALL MY CLOTHES SINCE THEY ARE NOW PROBABLY INFECTED. THIS HOTEL IS REALLY A DUMP

IN A DISGUISE. STAY AWAY AND REMEMBER YOU GET WHAT YOU PAY FOR

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May 27, 2012
My family stayed here for a family reunion and we all got bed bugs that came home to New Mexico with us!!!

ABSOLUTELY TERRIBLE!!!!!

When we first got into the room there were dark stains on the sheets (which I later learned is the fecal droppings of bed bugs) and the room was hot, dark and dirty. Now we have to deal with getting rid of the bed bugs in our own home!!!


I sit here in the lobby of the St. James Hotel at 109 west 45th. street in Manhattan. I am awaiting a room change because the room I was assigned to had a filthy mattress with blood stains and crawling with bedbugs. I had demanded my money back but was told by the manager that the hotel does not give refunds. Only after a protracted verbal battle in the lobby was I told the best thing that could be done was to change my room. So here I wait for the new room hopefully without bedbugs. This hotel

is low priced for the area but now I know why, THE PLACE IS A DUMP

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I was shocked at how inexpensive the hotel charged for the weekend but after my first night there I realized you get what you pay for. The room was sparsely furnished with furnishings that came from a flea market. I woke up in the morning and found myself covered with bed bug bites. I went to take a shower to wash myself only to find no hot water. This was a nightmare and ruined what was to be a second honeymoon. I do not recommend this hotel to anyone not even my worse enemy. STAY AWAY.........

..

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room had a foul stench and sparsly furnished. against my better judgement went to sleep only to wake up with bites all over my body. horrible place stay away


A weeks stay here resulted in full body covered in bites. Staff rude unwilling to help. Owners never could be found or located by phone while trying for 3 weeks. Truly a sad place only after money. Will never stat there again and will warn anyone against them.


DO NOT STAY HERE!! My suppose to be wonderful vacation ended in a nightmare! We not only had to change rooms three times, but ended up covered in bed bug bites and lice. The staff was very rude and not willing to work with us in the horrible situation. They honestly acted like it was nothing new or shocking! I had to go home and throw away my suitcase and wash all of my items I took multiple times in hot water. It has honestly messed me up for life with hotels. I am never comfortable in a

hotel, even if it is spotless. It ended up costing alot of money for lice and bed bug treatments and they didn't give me a penny back!!

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