Anonymous on 04/08/2012
We stayed in Room 1165 for seven nights (29th March- 5th April) and first impression was not a good one- the room was dark, stuffy and I spotted a few carpet stains. The bathroom faired worse with cracked stain mark on the off-white plastic toilet seat.. dirt marks on the bathroom rails and edges, marked tiles and a dirty bath tub. My heart sunk as this has got to be the worse hotel that I had stayed at, and I'm well-travelled. I had booked this as a flight & hotel offer, and wish I hadn't.
As for the bed, my partner and I were both up scratching all night. Initially we thought it was psychological, however we've been home for four days now, and our arms and legs are covered with itchy bumps and a slight rash- not impressed! A complaint to the hotel management to follow and its regulator. THIS IS UNACCEPTABLE!!
Anonymous on 03/14/2012
I stayed at this hotel from 3/7/12 through 3/10/12 and found it to be worn out but a great location with staff that was pleasant. I stayed in room 1616A and did a cursory check of the mattresses for bed bugs upon arival and all looked to be clean. Nonetheless, I took the precaution of storing my carry-on bagpack in a plasty Hefty Big Bag when placing it in the closet, keeping my suitcase on the desk and never leaving anything on the floor. Good precautions but thought to be needless since all lo
oked to be fine. However, I have been home now for four days and found last night a series of very itchy bumps on the calf of my right leg and a few on my arms. They resemble mosquito bites. According to what I have read on-line, these are more than likely bed bug bites because they can take up to 9 days from a bite to appear. I am a bit horrified because I didn't think that there was a risk. I am now "itching" to get home to thoroughly wash all of the clothes that I took in hot water, even though most of them were kept encased in plastic bags within my suitcase. So, anyone staying at this hotel needs to do a better check of their room than I did. The location and price was great, and I had a great time but BEWARE!
Tevis on 12/24/2011
Stayed at the Hotel Pennsylvania 12/20/2011 to 12/21/2011. I was pleasantly surprised when I arrived. I almost cancelled my reservation after seeing so many negative comments. The room was clean, there was no sign of bedbugs. The bathroom was very clean, the water pressure in the hotel was amazing. Every hotel employee I had contact with was friendly and helpful. My only issue, and it was a very minor one was no air conditioning. The room was hot and the weather unseasonably mild for late Dec
ember. Other than that I had no issues at all with the cleanliness of the hotel.
Anonymous on 10/23/2011
I stayed for a week. I closely inspected the bed and the room and found no bugs or signs of them. Afaik i have not been bitten :)
The hotel rooms are very worn-out and dirty. Not recommended.
Kathy R on 06/21/2011
I stayed here with my daughter for 5 nights in May and everything was fine. Okay so it wasn't the Waldorf Astoria, but there were NO bedbugs and everyone working there were very helpful and cordial.
The room and bathroom were clean and it was a perfect location!
Chanane Brown on 12/02/2010
I went there for my 40th birthday, July 13th 2010. I had been used to staying in Murray Hill, but everything there was sold out. I reserved here, arrived at 3:00 there was a long line of folks (which told me that it was either a great deal or a really pleasant place). I didn't care for the looks of the place to begin with. When I got to my floor, the door reminded me of an old vault refrigerator door. Anyway, I took one look at the place and I couldn't remember what it reminded me of. I im
mediately called downstairs and the person on the phone told me I had the top of the line room. I explained that I COULD NOT SLEEP HERE! I WILL NOT GET ANY SLEEP - THIS ROOM IS FILTHY! Last week when the idea of reporting this (after 5 months had gone by), their website required my confirmation number, which I can't find. My name is Chanane Brown, from Philadelphia, PA. They know who I am because I got a full refund. After listening to them trying to talk me out of it, I expressed that the room looked like something out of a crack house!
Mj on 10/21/2010
My friend Carrie came to see a Broadway Show with
Me last night 10/20/10. This morning she called me at 5am crying because she was itching all over and found at least 30-50 bed bugs in bed with her. She called the front desk and they said there was nothing she could do.
She took a hot shower left behind her suitcase and stole a hotel robe so she could was all her clothes in hot water at 6am so she could take a train back to Jersey. She already called her credit card company for a refund. Also
the front desk manager said to her this is new York and
This is a cheap hotel what do you expect lady? I'm completely shocked. Hopefully they will be shut down soon
Anonymous on 10/06/2010
Sept 27th 2010
After staying one night, I awoke to numerous bites on my leg in a linear pattern. They immediately began itching!!! After 10 days, i still have the bites on my leg and am using cream so I am not constantly itching. I asked to change room which the manager allowed but they would not laundry my suits. This hotel is sub-par and I will NOT be staying here again.
Anonymous on 08/28/2010
I stayed at the Hotel Penn in mid July. By the time I left (checked out early) I had bed bug bites all over my legs. They refused to admit they were bedbugs, but, provided me with a full refund for my stay.
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