Hotel Mela
120 W 44th St
New York, NY 10036

Found 4 reports:

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Stayed The night Aug 20. Aug 21st my friend and I had itchy rashes and knew it was bedbugs. We immediately and discreetly reported it to the reception desk who alerted hotel manager. We were transferred to another room but were still very concerned about the infestation.
We were assured that first thing in the morning we would speak to the manager. We never heard from the manager, so we went to the front desk to ask for the manager again. We were assured that an inspection would be done on

Aug 22 and that we would get a report to know whether or not it was bedbugs as the concern was bringing bedbugs back home. We did not get any follow up from manager and had to go to the front desk again to ask for a manager. We told the inspection had not yet been done, that it occur the following day Aug 23, our check out day. the lack of follow up as well as the lack of concern for our well being was extremely disappointing.

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i stayed in room 301 at the hotel mela 3/7-3/10/2011. On the night of 3/9 i awoke scratching with bug bites all over my face, arms, legs, back and chest. Welts and extreme itching. I immediately called the front desk they put me in room 302 but have not offered anything but to do my laundry which would not even be ready for me by my check out time. What good would putting clean laundry back in my invested suitcase be? I am waiting to hear in the am what the general manager will offer. I am

frightened to invest my home with this!

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I spent 2 nights at Mela and got back home last night with a rash on one arm. Can't find the bite, but an itching red rash covers my whole right arm (allergic reaction). I have never had such a reaction in over 15 years therefore am confident it might be bedbugs. I was happy to see there were no reports when we booked the hotel, yet now I am devastated thinking I may have brought back the bugs home... I yet have to wash my clothes and clean my bed in hope that it's not too late.


Hotel respo

nse to inquiry about possible bedbugs
Hi , since all the bed bug issues the city has experienced for
the past 2 years, our hotel has taken an aggressive preventive approach. We treated our entire hotel, put covers on all of our mattresses and bring a dog in to inspect quarterly. When we have brought the dog, fortunately there has been no problem identified. We have him also inspect guest luggage storage areas and have had the dog previously detect the issue on guest luggage and we treat those areas more often than others. The pest control companies say there is no way to completely be preventive, but to stay aggressive and that is the approach we have adopted. I will go and check the room in which you stayed, but do not know of any issues in our hotel. I am sorry this has
happened to you, but unfortunately airports, planes, almost any type of transportation has the same visitors we do and the transference is inevitable. I will report to you if we find anything. Again sorry that is how your visit ended and hope it was not something that was part of our hotel. Have a wonderful week.

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