Hotel Indigo
127 W 28th St
New York, NY 11224

Found 11 reports:

Stayed overnight in room 305 and woke up itching. Bites didn't full out materialize until later that day. There were 9 on my right arm. 3 in 3 rows. Hotel management refused to give me a refund and didn't answer my calls for 2 weeks! Horrible experience and horrible service. Do not stay here!


Got bitten all over last night!! Woke up in middle of the night and saw 3 of them. room 705.


this hotel continues to struggle with bed bugs. AVOID STAYING HERE!!!!


Anyone stayed there recently? My normal hotel is sold out and this is not very comforting.


I stayed at the Indigo on 28th St last night 9/13/12. I woke up scratching at 2:30 am. I lit up the ipad and found multiple recent hits for bedbugs at the Indigo. The front desk told me I can call the manager if I want, not very comforting...


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9/29 through 9/31

Stayed in two separate rooms during our stay and developed two to three bites on my stomach. Unfotunately I thought it was a bug bite and didn't wash my clothes right away so I am now having Terminex come to inspect my house because I have additional bites. Notified the manager and have yet heard back from him. Not happy at all with my stay. It is a shame because it is a nice hotel.


9/29 through 9/31

Stayed in two separate rooms during our stay and developed two to three bites on my stomach. Unfotunately I thought it was a bug bite and didn't wash my clothes right away so I am now having Terminex come to inspect my house because I have additional bites. Notified the manager and have yet heard back from him. Not happy at all with my stay. It is a shame because it is a nice hotel.


Woke up to two bedbugs on the bed. Laundry service for the hotel confirmed it. No bites, but now washing everything in hot water. 8/4/12


July 9

Woke up at 6 am to a bedbug staring at me. Killed it and saw blood stains on bed mattress as well. Definite bed bugs at the indigo hotel in Chelsea!!!


stayed there 5 nights. Developed blisters on my elbow and wrist. Must be bedbugs!!!









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