ut did not find any bugs. I had dealt with bed bugs at a different hotel a couple of years ago so I knew we might not find any in the bedding as they could be in the walls or other furniture. The hotel staff thought I was making this up so they merely offered to vacuum my room and give me new bedding. I showed them my feet and said, "You seriously don't believe there are bed bugs in here?!" Had I not requested a new room the hotel had no intention of moving me. I still don't know if they were playing dumb and thinking they could outsmart me or if they were in fact dumb. I finally got the hotel to agree to give me a new room and not charge me for the first night. When I went to check out they had no record of my incident and insisted that I had to pay the full amount. I am now in the process of dealing with corporate customer service. Hopefully they arent as inept as some of this hotel's staff.