Vanica Ramsundar on 07/06/2011

To address this growing problem, Starwood mandates an aggressive pest control policy, which includes regularly scheduled professional inspections and, if necessary, elimination protocols. We have also implemented a thorough training program for our housekeeping and maintenance personnel to assist in the early recognition of infestation. These standard procedures require that the room in which you stayed be quarantined and that it remain quarantined until a thorough inspection by professionals

Anonymous on 06/01/2011

My mother was severly bitten numerouse times by Bed Bugs causing a great deal of discomfort and a spoiled holiday at this location last week. when they return home a full detailed report will be posted here

Nik on 05/26/2011

Booked the room for three nights, and fell into the tremendously soft and alarmingly deep bed sheets and mattress covers on the first night, May 24, only to be awakened by numerous itching bites on my backside and upper thighs. Checked sheets thoroughly for traces but no sign.