Courtyard by Marriott Midtown East 866 3rd Ave New York, NY 11232
Found 5 reports:
LS on 06/27/2011
Love this Marriott but during my stay last month June 2, 2011-June 4th, I was in for a nasty surprise. Woke up on the morning of checkout with a rash on my face and covered in bites. My friend and I shared a bed but she made a clean escape. Didn't report it to the hotel because I'm sure they know about the problem.
Anonymous on 03/31/2011
I stayed at the Marriott Midtown East on four separate occasions (different rooms each time) between January 18 and February 3, 2011. On February 7, 2011 we noticed a bed bug in our bed at home at night, when we woke up in the middle of the night to feed our baby. We did not know what it was at the time and had Terminix come two days later, who confirmed it was a bed bug. Over the next few weeks, we had a number of extermination professionals come, and a bed bug dog from a recommended thermal
treatment company confirmed bed bugs in four spots around our bed, after checking the house (but found no other signs of bed bugs in the house). We had thermal treatment done of the house and got rid of the bed, boxspring, frame and headboard anyway. I called the Marriott to tell them about this on 2/28/11 and spoke to the assistant manager (I wish I had called earlier, but the whole time period was so crazed with dealing with the problem). He then put me in touch with corporate security or loss prevention for Marriott in general. After following up with them (they did not call me back initially as promised), they simply said that they checked the rooms I stayed in (no further explanation as to how or when the rooms were checked) and I am trying to get more information. I was told the hotel would not reimburse me for my stay or for the cost of the treatment. I have not stayed in any other hotels any time recently and my entire office suite in NYC was checked twice for bed bugs by a bed bug dog since this problem occurred and nothing was found. Our cars were also checked and nothing was found.
I see that there are other previous posts for this hotel, which I wish I had read in advance. In addition, around the time I called, I was told by a co-worker that there were union signs outside the hotel stating that the hotel had bed bugs (management confirmed the sign was there).
It seems like there is a nationwide epidemic of bed bugs http://topics.nytimes.com/top/reference/timestopics/subjects/b/bedbugs/index.html. For someone who has never been bitten by bed bugs, I thought my incident would serve as a valuable story. I recently stayed at the Marriott Chicago and had one of my worst hotel nights. I thought I should share this with all because bed bugs are not typically heard of in top-notch hotels like Marriott.
I was bit by bed bugs at Marriott
more than ten times, including several bites on my face. At 1am in the night, I woke up with more than five bed bugs crawling on my bed. I was totally panicked and called hotel staff to change my room. They did change my room, but it ruined my business trip and the complete following week.
What’s the lesson? Well, Marriott does not mean “no bed bugs”! You might pay $400 or $200 to Marriott but still suffer from bed bugs.
I have attached real photos of beg bugs from my incident.
We stayed at the Fairfield Inn by Marriott in Edison, NJ on December 8, 2007. My daughter was bitten at least five times by bed bugs and they hitched a ride home with us via her suitcase. We've been battling bedbugs for 3 months now at great expense to our bank account and our nerves. Calls and e-mails to Marriott go unreturned. Marriott just doesn't care!
Courtyard By Marriott Midtown East on 01/24/2008
Stayed in mid November in one of the disabled rooms on the 18th floor and slept on the pull out couch. Brought back Bedbugs to Toronto. A nightmare.