H Jackson on 10/18/2010

We stayed in a garden suite 12-17th September. I was bitten near the end of our stay and reported it to reception staff. The individual we dealt with was unhelpful bordering on hostile. He said now that we'd told him, he was obligated to check the room - I think he said they'd have to "tear it apart."

We had planned to change rooms anyway - the suite was not available for our last night, so we moved to what I think is called a deluxe room (downstairs). I was not bitten in this room but we al

Chelsea Lodge on 02/02/2009

I was staying in room 2A. I stayed there for four nights. I thought I was allergic to the detergent used in the sheets but after I got back I went to the doctor and he told me the welts were caused by bed bugs. I notified Chelsea Lodge via e-mail and they didn't respond back to me (I knew they wouldn't). I'm frantically cleaning my apartment, and praying to god I didn't bring any back with me. It feels like bee stings on my back and chest. This entire experience has been awful. If anyone hasn't