William Huesman on 07/22/2014
July 16th in a Suite. Had bites on my arm. Bedding was found to be dirty and so was mattress bad. Found a black wing and other body parts in sheets. Called front desk - put on hold for 10 mins. Glen was a Mgr (not a good one) who told me that what I found was a dried leaf. I asked why there were dried leaves in my bed. NO Answer still. Told me that they have never had bugs. Look under Yelp for the Carlton - THEY have. Called Bill Marriott's office to complain on the poor way this wa
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s being handled. 2 welts on my arm and they said maybe I brought them in ( true story) She should be fired. I am a Platinum Elite Marriott member for 5 plus years. Means NOTHING>
Yelp history. Lying to my face on this.