Harrahs Hotel Laughlin 2900 S Casino Dr Laughlin, NV
Found 8 reports:
Michael Frerichs on 03/07/2014
Just got back from the LAST TIME I will stay at Harrah's Laughlin. First night there, woke up the next morning to bites on my legs and torso. Searched around and found BED BUGS! Went to the front desk and told them what I had found. Even took a couple down with me. They treated me like I was lying and brought the damn bugs there myself. They switched rooms but that was all. Was never offered anything for my troubles. Asked to speak to Mgr. on duty and was told they weren't available. Went back a
nd asked several times...always the same story. I took 33 Ball players and their families there to complete in a tournament, we won't be taking them there again. I am going to send an e-mail to Harrah's Corporate to see if I can get any kind of satisfaction for this BS.
9-24-13 we found a couple "bugs" on bathroom floor & thought it strange since we were on 10th floor. Then checked under blue luggage cover & found 1 more. We went to front desk to report it & they sent housekeeping to ck room! No more found so they changed our bedding & we went to bed. About an hour later I felt something crawling on me, jumped up, turned on light and there were 2 in bed and 1 on me! Went to front desk and showed them THE BUGS, and they moved us. Did not sleep well but no more b
ugs! I think they should have moved us the first time. No follow up from Harrahs which is not very customer friendly. We will think twice before staying at this hotel again.
We stayed there on August 29 through September 1. The beds were the first thing I checked. None found. On any day!
Anonymous on 06/04/2012
stayed for six days 4/17/2012 no problem with bug bugs hotel was very clean would definely stay again
A pest manager on 01/24/2011
Stayed here on January 20-23 and no bed bugs were found in our room. This facility appears to practice bedbug managment well. I am a pest control operator.
Plesa's on 10/30/2010
My husband and I stayed at Harrahs for 5 nights (Oct. 24 thru 29). We had a great experience and never had a bed bug problem. The rooms were very clean and the staff was friendly and accommodating. We'll definately be back.
Anonymous on 10/14/2010
we also had an experiance with them bad. we wernt offerd anything but a claim was taken, we were also charged for our room. we are seeking legal advise the bugs were so bad that they were crawling on both beds in the daytime.
Anonymous on 09/16/2010
We arrived late on Friday night...around 1 am and when we woke up in the morning my friend had seen a bug on her pillow and within 10 min we had found over 20 of them in our beds....the hotel promptly moved us to another room and quarrantined the room...they took a report and because we were so informed of these bed bugs and the havoc they can wreak on a household we were prepared. We put everything in our cars where it was 120 degrees and left it there for over 6 hours...then we put all our lug
gage in a dry sauna at 145 degrees and left it there for over 2 hours....we haven't seen any at our house but my friend that went with me broke out in a bad rash about a week after we were there, and that is supposedly a common reaction to bed bug bites!!!