Aquarius Casino Resort
1900 S Casino Dr
Laughlin, NV 89029-1513

Found 9 reports:

Stayed there for 3 nights May 8th through May 11, 2015 noticed about 15 bites on my right leg. The first night which was Friday night we stayed there. I noticed the bites on my leg the next morning. My first thought was they had bed bugs. I stayed at another hotel in Vegas and had bed bug bites so I know what they look like after going to the doctor they confirmed it. Just bought some cortisone cream for the itching. I washed all my clothes and checked my luggage for any bugs. Stayed in room 1

2139. I took pictures of the bites just incase. And told the maid that said she would report it. Hope she did.

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December 6 stayed in room 10101, my wife woke up in the morning to use restroom, when she came back to bed she woke me to tell me there was a bug in the bed. I awoke to find a rather large bed bug crawling across the bed, I killed it with a pillow case, when he burst all the blood he had been drinking from my chest covered the pillow case. I called down to front desk and talked to Rick the manager , he started telling me company policy and procedures yet never apologized. I had to call back

down to have security come up to do a report, Steven from security arrived took pictures and statement. He was apologetic and sympathized (Steven has good costumer service skills, Rick has poor.) I have stayed here a few times before and never had a problem. We will not return. They sent us a survey which i explained all this and never got a response.

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I stayed at the Aquarius hotelMay 11th through the 16ththe first night I stayed there I thought I had dry skin the next daybecause my legs appeared to have red marks on them I use lotion each day I stayed there on the final day Friday the 16th I came home and found some brown pest while unpacking my luggage I found two of these and captured themfor inspectionit has been one week since my return and I have identified these and found another as being bed bugsI notified the Aquarius hotel they have

made a report and told me to call themthere has been no other response to my phone callthe number I'm to call is someone in loss claims so I think it'an insurancecompany at first of all I wanted from the Aquarius hotel was to identify what these bugs were it would have been nice for the casino to have explained to me what I have encountered but so far there's been no response

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April 25th and 26th. Three bites under right arm pit, two under left and a couple on my legs. Filing a report and complaint with the hotel. They do not seem too concerned but will check the room they said.

Just stayed there for three nights on a family jet ski trip staying in six rooms. No problems at all.

My step mother took an over night trip to Laughlin and stayed at the Aquarius. Upon returning home, found bedbugs in her laundry. The staff was very rude and unhelpful when this was brought to their attention. Not so much as an apology. Needless to say, since she brought them home with her, this is going to be an uphill battle to rid her home of them now. I would not recommend this resort to anyone.

I returned today from a stay at the Aquarius Casino Resort. We had a convention from Oct.7 to today, Oct. 10, 2010. We had a fabulous convention, NO ONE complained about seeing bed bugs or having bites. The staff was incredibly efficient and friendly. I wouldn't hesitate to stay here again.

We were there in July, we are in the Pest Control Field, so we always check our beds first thing when we walk into the room. We found about 10 to 12 bugs on one bed and a couple on the other bed.

You could tell that they had a treatment, because there was feces behind the head board. Unfortunately they did not get them all.

We had security there and they took a statement and moved us to another room. But I have to say that the front desk manager was not very nice about the situation and

did not even offer up and apology.

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no description

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