DONOTBOOKHERE on 02/13/2012
Very disappointing start to my first Vegas vacation in July of 2011. Booked a 5 night stay here only to get to my bedroom and find blood on the sheets. This led me to investigate further, I pulled the whole mattress apart to find bedbugs dead and alive near the bed rest. Hotel manager would not refund me, wanted to upgrade me but I needed out of there. I eventually received my refund from Travelocity 14 days later, but was very disappointed in the level of customer service from hotel management.
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They almost seemed bothered that I would not take the upgrade just to make me go away quickly. DO NOT BOOK HERE!!