Palace Station Hotel and Casino 2411 W Sahara Ave Las Vegas, NV
Found 9 reports:
Ripped off by Palace Station on 10/24/2012
Palace Station is dishonest and infested.
Booked reservation on VegasView.com for Palace Station.
Checked into Place Station late in the evening 10/21 and was informed that there would be additional daily charges of $17.00 for special service fees.
Was directed to a room in an old two story building behind the Casino... not the skyscaper shown in the Hotel add on VegasView.com
Found Bed Bugs in the room and went to the front desk and told them I was not going to stay as a result of t
he bed bugs and the previously non-disclosed extra charges.
They argued and finally said that I would not be charged. I then checked into the Hampdon Inn for the next two nights.
When I got home, I found that I was charged for two nights at Place Station. I called the number shown on my bank statement for a tripres.com. I called and asked for a refund and they told me that they were going out of business and couldn't refund the money.
I call Vegasview.com and they told me that they wouldn't refund the money.
Palace Station already lied to me so I've been ripped off for $68.72 by Palace Station.
Don't stay there! It's a rip off. It's infested.
Because of the dishonesty in the travel industry my bank suggested that I cancel my credit card. I guess this problem is not uncommon, so my bank suggested that I get a separate travel account with a limited amount of money in it to avoid dishonest vendors from making more illegitmate charges to my account.
My friend Kevin and I stayed there last Summer to enjoy our free stay in the older towers of Place Station on the first floor. About to unpack, my friend finds a 1 inch cocroache inside the bathroom. disgusting! So we went down stairs, told front desk, and all they can do is book me upstairs. when you drive behind the property during summer, make sure you drive around and see the AC vents below the windows. You'll notice that on the first floor, there are roaches that try to climb into the AC ve
nts. thats how they make their way into the rooms.
My partner and I stayed in a courtyard room in June of 2011. We stayed for one night and woke to find bites on our bodies. We didn't think much of it at the time, so we packed our bags and went home. We continued to find bites on our bodies for months after returning home. We have both found bed bugs in both our homes. We have had to replace mattresses and throw away pillows. The beg bugs are very difficult to get rid of. I wish we had reported this sooner. I hope this place gets the act togethe
Herd about the courtyard so was not going to stay there for sure. The reviews for the South Tower were good. However upon arriving we inspected our THREE rooms and they all had begbugs!!
We were smart to leave all luggage in the car. Check REALLY good on Chairs,and the beds.
We reported it to hotel managment and they would not do shit about it.They REFUSED to refund us. We also video taped them crawling around (very hard to see) for proof, had management come up to the room and still they
We ended up calling the health department, they came in and as far as we know the hotel is being fined and fummigated. About a week later we had all three rooms refunded to my credit card.
Our visit was June 13-17th. We ended up staying at The Mainstreet Casino and Hotle. Now that's a place to stay.