Cosmopolitan of Las Vegas
3708 S Las Vegas Blvd
Las Vegas, NV 89109-4312

Found 3 reports:

Room 5828
Checked in on 1/12/16. Went to bed that night and awoke itching that morning on my arm but didn't think anything of it. 1/13/16 Went to work and continued to itch. When I got back to the hotel I checked the mattress for bed bugs but did find any. Went to bed only to awake a few hours later itching like crazy. Turned on the lights and saw the bed bugs. Called the front desk who sent up Security. Security officer took a report and also pics of the bed bugs. I also have pics and video.

They moved me to a terrace suite, (2) free nights and other comps.

see full report...

Room 3028
September 2015
Checked in Sunday night. Noticed what I thought was an itchy rash developing on the backs of my legs on Tuesday. When I returned home I went to the doctor and was told they are bed bug bites. I called the hotel and they filed a report but also made sure to tell me several times that I probably didn't get them there and that they won't know for a while if the room is positive with bed bugs...seems shady to me. They should know right away upon inspection if the room is

infested.

see full report...

We stayed in room 5696 in the East Tower. When we got there we took a nap and woke up covered in bites. When I pulled back the duvet cover I found a few bugs crawling around. We captured the bugs and went to look further around the bed. When we removed the sheets we saw the mattress had blood stains on it. We went to the front desk and they were quick to move us to an upgraded room and told us they would have the room exterminated. At check out we went to the desk and asked to speak to the m

anager. She told us they didn't' find any bugs in the room. I find this really hard to believe since we gave them a few of the bugs that were crawling on the bed.
I am so disappointed in this hotel and their actions regarding this situation.

see full report...








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