e bedroom behind the bed. There in a fine space where to pieces of wood met in the headboard lied several of the bugs. Disgusted, I began spraying the bugs. I pulled up the mattress and found more inside screw holes, some big, some small, some looking like larvae stages. We called an exterminator and subsequently disassembled the bed, sprayed it heavily, and disposed of the frame. Now that we know about this site, we'll check EVERY time we stay out.

the gym/spa and the internet service. I would certainly go back. :)

ow I was doing. NOTHING! This is really ironic, because I work in the travel industry. Caesar's Palace "Customer Service" needs to be greatly improved. It SUCKS! Needless to say, I'm very disappointed and disgusted with this place. I realize that sometimes you can get a lemon....but they could have offered "Lemonade" or "Lemon Pie"....but instead they offered NOTHING!

VERY UNSATISFIED CUSTOMER.....AND WON"T BE BACK!

om in 8th floor which is 830-833, so we moved and we didn't get help from anybody nor they offer someone to take our stuff..My sister's daughter accidentally locked the door in room 830 and we have to call for someone and they said will send an engineer, we have issue with the jacuzzi being broken, while i was talking on the phone I felt itchy in my inner thighs while seated n the chair by the table just talking to front desk which by the way was on hold for a very long time, so I started scratching and there's this elevated whelts that is extremely itchy so instead I went to my bed and lied down while I felt something is crawling on me..I called again and complain then my son woke up of itchiness same thing his back is very very red and so his legs for he is wearing just a short..I complained and someone came and I show to this housekeeper all my bites including my inner thighs and they decided to move us in Augustus tower 3655 there our agony finally stopped after I drink my medicine for itchiness and applied some calming lotion after a hot bath..But no one is really apologetic about what happened and I'm afraid that I might have brought them home..Manager Bryann is really rude and they only gave me 1 room wherein in the receipt it said I have two adjusted room.. My party of 7 were all cramped up in 1 room and no one ever told us we have 2 rooms until I checked out the next morning, Be careful on holding any of those goods / foods / coffee on top of the dresser if you lift them you are automatically get charge for they are being weight..I got charge so much that I have to dispute all of it..my kids they just look on the package and put it back, and they have to send a supervisor to confirm those stuff where never eaten before they remove it on my tab with the help of a new named DONNA..After check out, we went to MGM and our stay is more comfortable than ever..people are great and you won't hear music or recorded voice before you got trasferred, people are extremely nice from the simple housekeeper, down to the check in clerk who offered me a celebrity spa suite her name is Jasmine or Angel and I felt so amazed that I have to decline because their offer--I don't want her to feel I was taking advantage of the situation and so a simple suite is fine..It's really embarrasing if people starts treating you like royalty and somehow felt flattered at the same time, room was great and a night to be remembered..My kids 8and13 felt safe walking inside the casino to the pool or mc donalds workers and security and even those guys that are part of the crews are always on the look out for any signs of problem their guest might encounter..And after checkout next day my bill was right at last..they didn't charge me upfront, in fact I got charge later and was asked nicely how was my stay..The room they gave me has no problems w/ bed bugs..17204 very pristine condition and my internet is very fine..nice view of the airport and hooters..My kids and niece had so much fun in the swimming pool and will recommend this for family stay

hung them in the closet.

I carefully looked at the bed, and examined the headboard area, and the foot of the bed. I did not take the sheets off the bed. I wish I had though.

That night I went to bed about midnight. I awoke the next morning to find my right leg had been attacked by bed bugs. My right leg has huge blotches of red areas on it, where the bed bugs had eaten my skin during the night. I thought I was seeing things. I couldn't believe this had happened.

I quickly showered and got dressed, and immediately went to the closet where my clothes were hanging and I removed them from the hangers and shook them and then I packed my suitcase. I went downstairs to the Registration Desk and explained what had happened. They agreed to move me to another floor, and to another room. I was informed that the hotel was full, and that it would take several hours for the hotel to get a room for me. I was asked to leave my luggage in the room that had the bed bugs by the door.

Six hours later, I still did not have a new room assignment. That was absolutely inexcusable. My luggage was still in the room that had the bed bugs. I was very concerned in that the bed bugs could get into my luggage. I demanded to be moved into a room immediately. They were able to find a room quickly for me, as I was talking very loudly at the Registration Desk so that anyone within 10 feet of me could easily hear that I had been bitten by bed bugs.

Although the hotel personnel moved me to another room, what I find absolutely apalling and inexcusable is that:

1. No one from the hotel even apologized for the bed bug incident;
2. No one from the hotel even apologized for the inconvenience it caused me;
3. No one from the hotel moved my luggage from the hotel room (Augustus Tower - 35th Floor, Room 3593), to my new room. I had to do that myself;
4. The hotel manager, never contacted me to say or do anything;
5. The hotel management has not offered to have my clothes cleaned or laundered. When I pack my luggage, I will place all of my clothes in the plastic laundry bags that I found in the closet and tie them tightly. I don't want to risk taking any bed bugs home with me;
6. I didn't get to go to the pool, as I was too embarassed about the bed bug bites on my leg, so I did not feel comfortable putting on a swim suit as the bits are massive and very noticeable. It's disgusting.
7. When I went back to the room (3593) to get my luggage, I was mortified to find that in six hours, they had made the bed, put fresh towels in the room, and it was ready to be occupied by a new guest. They could not have steamed the carpets or switched out the mattress in such a short period of time. DISGUSTING!

I have filed a Incident Report with the hotel's Security. I have already been contacted by their Insurance Adjuster. I am waiting to hear back from them. It will be interesting to see what they will do (if anything).

I am concerned that the bed bug bites will leave scars on my leg. I will be visiting my doctor and dermatologist when I return home. I have taken photographs of what the bed bug bites did to my leg.

found not only one, but several live bed bugs hiding in my bed frame. I had to get my room fumigated in January, and again in March, and these fuckers still wouldn't die. I now need a third spray. It's May now.

This whole situation has essentially traumatized me for life. Please for your sake if you're reading this, be careful. Bed bugs literally ruin your life. It's not even all the money you'll lose from paying for new furniture (est: $1000+), and an exterminator (also $1000+), it's your life that gets ruined. Money, you can make back.

You can't sleep, because you're afraid you'll get bitten. If you can't sleep, you won't be able to function properly, it'll kill your mood, and make you depressed. You won't want your friends to come over, because you obviously don't want them to get bed bugs. You can't put anything on the floor, because they might crawl inside. You can't put anything 1m and lower to the floor, because you know what. These fuckers don't die after one fumigation, trust me if you've ever seen a life bed bug. Try to kill it in one whack. I dare you. Spray it with something, go ahead. Put it in water for a few minutes. Trust me, it's still alive. I'm now a pro with this stuff, and from experience and research you're going to need 2-3 professional-grade sprays.

Please becarefull ladies and gentlemen. Bed bugs are serious, it's not a joke.

And PS: Staying at Caesars from a customer service standpoint was also terrible. I'm never going back again, nor do I recommend this place at all. Everyone working there looked like they wanted to shoot themselves, and the housekeeper came in a delivered a bed to our room (the wrong room by the way) at 4am in the morning!! They wanted to charge us $50 for this extra bed that we didn't order too. Anyways, my rant ends here.