Anonymous on 07/04/2015
We stayed at the nativo for three nights.worst stay ever! First we found cock roaches in one room. They offered to come kill it for us. Really??we asked to switch rooms. The next room was worse. We pulled over the the sheet to revel bed bugs and stains. Disgusting. We captured a bed bug and another cock roach and took them to the front desk.we asked for a refund. They called the manager and she said all she could do was offer us 10%off. Are u kidding?? Do yourself a favor and don't stay here!!
Kat on 06/09/2014
I checked in on 6/4/2014 and found a bed bug crawling on the sheets when I first arrived. I put it in a paper cup, with all my belongings and told the girl at the front desk that I was not going to sleep there and wanted a refund. She said she understood and that this was not the first time this had happened.
Anonymous on 03/17/2014
Checked in for two nights, 1st night notice 3 bite marks inline on my arm, next night my wife had corn rows of bite marks on her neck and arms, I notice more bite marks. When checking out I brought this to the attention of the front desk and wanted to notify manager on duty but was in a meeting. They had my contact information and was never called back. about 2 weeks later I emailed customer service about the incident but not reply back. I had past experiences with bed bug bites and I know what
they look like. This is my third option to send out the word so no one will experience the same thing.