Kat on 06/09/2014
I checked in on 6/4/2014 and found a bed bug crawling on the sheets when I first arrived. I put it in a paper cup, with all my belongings and told the girl at the front desk that I was not going to sleep there and wanted a refund. She said she understood and that this was not the first time this had happened.
Anonymous on 03/17/2014
Checked in for two nights, 1st night notice 3 bite marks inline on my arm, next night my wife had corn rows of bite marks on her neck and arms, I notice more bite marks. When checking out I brought this to the attention of the front desk and wanted to notify manager on duty but was in a meeting. They had my contact information and was never called back. about 2 weeks later I emailed customer service about the incident but not reply back. I had past experiences with bed bug bites and I know what
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they look like. This is my third option to send out the word so no one will experience the same thing.