Hyatt Regency Albuquerque on 10/09/2011
On behalf of Hyatt Regency Albuquerque, please allow me to reach out to you regarding your stay at our property. We take every report of bed bugs very seriously. Once we learned of your concerns, we immediately removed the room from service and contacted a nationally recognized pest control expert to conduct a thorough examination of your guestroom. That examination failed to find any trace of bed bugs.
The safety of our guests and the cleanliness of our facilities are top priorities. The t
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rained and knowledgeable housekeeping staff at Hyatt Regency Albuquerque is one of the best lines of defense along with our regular inspections. We pride ourselves on keeping our teams equipped with the knowledge, training, and tools needed to identify and address any issues, and we regularly review our housekeeping standards and procedures to endeavor to ensure that each Hyatt guest enjoys a safe, clean and comfortable environment in our hotels.