Anonymous on 08/26/2014
8/25/2014 We saw a bug crawl across my cell phone which was sitting on the small table next to the couch in suite room 5. We trapped it in a baggie and confirmed it to be a bed bug. Took it to reception and the woman was very nice and offered us a refund or we could change rooms for a discount. No way we were staying there as we had several kids and a baby and were already terrified of taking them home in our luggage. Shook everything out and found a much nicer and updated place at Broadway cou
anonymous on 03/14/2011
Checked in on 3/12/2011, and inspection revealed a bed bug cover around box spring in room 48, and about two minutes later saw bed bug crawling on the mattress. Sheets had plenty of bed bug fecal stains on them. ,eedless to say we were out of there, threw our clothes we had worn in the room into a dryer on high heat right away, and vaccumed our car out since we sat in it after being in the room. Lady gave us our money back no questions asked.