Anonymous on 07/16/2012
On July 11, 2012, Me and my husband checked into the Superlodge. I woke up on Thurs. July 12, no problems. But on Fri. July 13, I woke up there were bites and red patches all over me. I had an allergic reaction and had to take Benadryl and put Cortaid & Nepsporin on the itchy patches. My husband checked the bed and found a bedbug crawling over the pillow. We called Management and they just said sorry., no refunds and no discounts. They had a male maid come and changed the sheets. The thing is he
knew exactly where to find the bugs on the mattress, on the pillows and behind the headboard there were eggs. My husband asked the male maid how he knew where to look and he said nothing. I went to Mgmt (a woman was at the desk) and showed her my arms, legs and back. We moved to another room but I never saw an exterminator on the premises!! The whole experience is terrible. I also called the health dept on Mon. July 16, 2012 and they are investigating!
Ken Wade on 05/20/2012
05/19 2012 I Was watching TV in bed when I saw something moving on my pillow.I jumped out the bed my friend thought I was just being pick because I did not want to stay there in the first place after putting it in a cup and looking up information on the internet it was in fact a bed bug. The manager told me I brought them here and they never had bed bugs here before.
Pants on 12/05/2011
We stayed at this place and it looked decently clean. The mattresses are pretty squishy so I was sleeping light. Woke up and saw a bedbug crawling across my pillow. I left immediately. Manager wouldn't refund. Called me a liar, said I probably brought the bugs, and asked me what I expect when I pay so little for a room. Apparently, this was a rehearsed speech. Don't stay here.