Anonymous on 03/04/2013
I stayed here on February 11 and 12. On the 11th I saw 1 black bug on the bed but did not realize that it might be a bed bug. On the night of the 12th I woke up about 1 am to find a bed bug crawling across the sheets. I trapped it on a bandaid (the only tape like thing I had) and looked it up on line to confirm it was a bed bug. I found a second one that I also saved. Later I found some in my hair. I think they were in the pillows.
In the morning I checked out of the hotel and reported it to
the manager. He was not surprised but confirmed that what I had found was bedbugs. He said " we spray every 2 weeks". He took the sample to show the exterminator.
I threw out all of my clothes and suitcases and bought all new clothes.
I complained on the company website and was told someone would contact me. I am still waiting (2 weeks later) and will be contacting them again with an itemized list of my expenses.