unhappy in Norfolk on 07/08/2013
Recent stay that this horrid hotel on 7/5 2013 resulted in bed bugs coming out and biting my daughter and I while we were laying in bed reading with lights on!!!! kept feeling somewhat itchy and thought it may have been the soap, my daughter complained of itchy skin as well then she noticed something crawling and threw back the covers, there were bugs everywhere. We immediately jumped up they were on my pajamas and when I knocked them off blood was oozing from the bugs and my arm was stinging
we took off all our clothes, call the night manager who did nothing but lock the window and stayed he would refund our money. my daughter and I got out of there immediate and at 3am on Saturday morning we had to find another HOTEL this was the worst experience and no one seems to care. We also had to get medication for the bites.
yue on 05/17/2011
I have stayed at this place several times in the last one year and have never had issues. i sometimes take a king room and sometimes with my family a double, but no trace of bed bugs.
KEN on 03/06/2011
THIS HOTEL DOES NOT HAVE ANY PROBLEMS ANY MORE. THIS MIGHT HAVE BEEN IN THE INITIAL STAGE WHEN BED BUGS ENTERED THE USA. I HAVE BEING STAYING HERE SINCE 1998 ON TRUCK ROUTES AND BUSINESS AND THEY HAVE TOTALLY RENOVATED THE PLACE. BED BUGS CAN HAPPEN IN ANY 5 STAR HOTEL ALSO. SO I DONT THINK ANYBODY IS TO BE BLAMMED, AS FAR AS THEY ARE TREATED.
Megan on 04/25/2007
Disgusting Experience!!!! I was horribly itchy and uncomfortable for days! Definitely not what I expected from a national motel chain and I am very disappointed!