Anonymous on 08/15/2011
July 5, 2011 - Awoke @ 4 am to bed bugs crawling all over me. Packed to leave and reported to front desk. Night clerk seem unconcerned and said he wasn't authorized to do anything about it, and manager not available until next day. Called the manager the next day - she insisted they were ants!! Not!! Then said is still had to pay for the room because I spent the night - I should have called the front desk to have the linens changed. Finally, said mabye the exterminator would be in next week
and she'd ask him to check. Bottom line - they have bed bugs and don't really care to do anything about it! Avoid this facility!
Carrie on 05/07/2011
I wokeup and found several bedbugs in our bed. Reported it to the night clerk, he collected a fewtoshow the manager. Was unhappy with the fact they only refunded half our money.