Best Western Sterling Inn 34911 Van Dyke Ave Sterling Heights, MI 48312
Found 3 reports:
Anonymous on 02/11/2013
I woke up at 2 a.m turned on a light and saw little red bugs crawling in one of the beds. Immediately I called the front desk. A security guard came and seen the bugs. He said he had to one with him. I left the hotel and asked for a refund.
I have not heard anything back from the hotel. No concern at all from them.
Anonymous on 09/27/2012
Stayed there last weekend and woke up scratching the side of my face under my chin. Had bites on my neck and nape as well. Five days later, I'm still itching!
Anonymous on 06/30/2012
At 11:30pm I noticed a bed bug crawling on my pillow. I immediately called the front desk and demanded a refund. The said the security had to come down and see the bug first. About 5 minutes later, a housekeepers arrived to verify that it was indeed a bug. I was given a full refund after a little hassle because I prepaid for the room and the clerk claimed she could not find my payment. We ending up leaving at 12:30 am with a full refund.