Katie D on 10/23/2013
Friends and I stayed at the Courtyard Marriott on September 22, 2013 and a friend and I shared a bed. She woke up with welts on her stomach and face the next morning. I had bites show up 2 days later (9/24) on my right arm, right ankle and left underarm. It has just been confirm that it was indeed bedbugs. It took them a month to get back to us with the report. They didn't compensate us for our stay but they offered a $300 gift certificate to Marriott hotels. Unfortunately, I will never stay at
see full report...
show snippet only
a Marriott again due to the POOR customer service. I suggest that you stay away from the Courtyard Marriott on 275 Tremont Street in Boston!
Anonymous on 07/01/2013
I'm an assistant for a manager who was in Boston on business last week. She stayed at this hotel and awoke with many bites on her leg. She asked the front desk to check the room out. They said that they'd look into it, but she did not feel confident that they considered the matter urgent. She decided to check out. They did not offer a refund. Stay at this hotel under advisement. Avoid room 706.