Club Quarters Management on 02/10/2012
On February 10th, the bi-quarterly inspection was completed for Club Quarters Boston, by a licensed pest control specialist and bed bug sniffing dog. Again, there was zero indication of bed bug infestation in any of the rooms, including the room that had an erroneous inspection in January.
Club Quarters Management on 01/17/2012
At Club Quarters, we are passionate about ensuring that we provide our guests with a bed bug free experience. As such, all of our rooms are inspected on a quarterly basis by a licensed pest control company, accompanied by a bed bug sniffing dog. Our most recent inspection was completed on January 4th 2012 and all rooms declared bed bug free at that time. Should we receive a feedback regarding one of our rooms, the room is immediately removed service, pending inspection by the licensed pest co
ntrol company, and bed bug sniffing dog. The room is not released for occupancy until it has been cleared by the pest control company as ‘bed bug free’. We remain confident that our rooms continue to be ‘bed bug free’ as a result of our aggressive inspection program.
anonymous on 01/11/2012
Follow up:
After posting my report here and contacting the hotel to notify them of the situation I was contacted by their manager, Conrad. Conrad was accusatory with me by asking if I could have gotten the bites in another hotel in the area and if they really were bedbug bites. I assured him they were. He them proceeded to harass me for the next two days via telephone asking for my email and such wanting me to remove my report on the bed bug registry. I explained we were not upset we just didn
't want anyone else to get bit. We certainly don't want a voucher for a stay or anything, lord knows we'd never stay again in light of the bites and how we've been treated as a result. There are cleaner hotels with friendlier staff that can serve you better.
Anonymous on 01/08/2012
Stayed and received multiple bites from bedbugs on what was supposed to be a nice night out with the hubby.
Club Quarters Management on 09/27/2010
Club Quarters is very committed to proactively managing the issue of bed bugs in our hotels through the in-depth training of our staff, the involvement of independent pest control companies and the utilization of the latest treatment technologies. Rooms are taken out of service immediately and are not returned to service unless they are provided with an ‘all clear’ by the independent pest control company. Club Quarters of Boston also goes a step further and proactively inspects each room by
a trained professional twice annually as a enhanced preventive measure. Our preventive steps and aggressive actions are consistent and effective.
Anonymous on 09/14/2010
Found a dead bed bug in the bed. Got a couple of bites. Eek!
87 bedbug reports near this address:
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| 35 Northampton St | 3.132 km |