peter allen on 11/18/2011

2 night stay room 2304 Nov 13/14 , felt very itchy after first night , next day after 2nd night welts started showing up in little groups of 3 , so far hotel has not got back to me.

Room 2304

Anonymous on 04/13/2011

Husband stayed for one night in room 1410. Suffered 8 bites on arm, and about 12 on legs. Hotel manager didn't even return the call quickly. Obviously, this hotel has a problem and hasn't dealt with it. For the price of the room, we expected better. Very disappointing.

Brian McNally on 11/05/2010

My girlfriend and I stayed there in May of 2010 and we suffered bed bug bites. I pulled the sheets back and found them in the seams of the mattress.I also found blood stains on the pillows and sheets. The Hotel staff was originally accommodating, and confirmed the presence of bed bugs. After I returned home the hotel then changed their opinion and retracted knowledge of bed bugs. The gentleman representing the hotel over the phone was nothing short of a contrary prick. I would expect this at mot

Paraclete Traveler on 09/20/2010

We were at the JW New Orleans on Thursday and Friday Sept 16th and 17th, and then went from there to SpringHill Suites in Addison. Not sure which hotel the bed bug came from, but Saturday night at 5:00 AM, my husband woke up with something crawling on his face. We took it to the front desk and they confirmed it was indeed a bedbug, but there was only one. Nothing on the mattress, so it may have come from the JW, and we had not noticed it

Anonymous on 08/09/2010

I stayed there in room 1025 on the nights of Aug. 6 & 7, 2010. On the second night, I woke up early with an itchy thumb. Very soon afterwards, my right arm started itching too. There were 2 welts on my left thumb, & 3 welts appeared on my forearm. I felt something near my leg, threw back the covers & found a small bug with a dark red abdomen crawling on the sheets. I put it in an empty water bottle & notified hotel staff. They took a photograph of my arm & took the bottle with the bug. I'm not s

mekamax on 07/23/2010

My coworker woke up with 18 itchy red bug bites. A trip to the urgent treatment center determined they were bed bugs. The hotel staff denies it, even suggested she'd brought them in from another hotel. Only problem with that theory is that there was no other hotel and she got more bites each night she woke up in the hotel bed. Hotel does not appear to want to replace the mattress or enlighten other travelers.