Cubs11 on 07/11/2011

My family and I checked into this hotel on our way from Chicago to Asheville North Carolina to visit family. We chose to stay in this hotel because we stayed here back in May for the Kentucky State Derby. Upon checkin the gentleman at the front desk had outstanding customer service and was very helpful to my family and me. We knew this hotel was not a five star place, but our last stay was pleasant enough to make us want to come back a 2nd time. About an hour after we checked in my 4 year old da

Anonymous on 06/29/2011

I checked in to a room that had a bad older only i was in the bed and felt a bite around my ankle. when i looked there were 2 beg bugs in the bed i only had on bite tho. i called the front desk and because it was so late i moved to another room. only to Discover that there was a died bed bug on the pillow i took it to the front desk and they said sorry i did not get a refund. i just left all my stuff in the room i was scared to take it home so the gm got me a new carry on bag. what about the stu