Anonymous on 02/24/2014
My family stayed at the Clarion on 2-22-2014. My husband woke up with my son and picked him up out of the bed and found an adult bed bug crawling on the bed. Management was immediately contacted and came to the room to inspect. Once it was confirmed to be a bed bug,a large heater bag was brought in to put our suit case and all belongs in. However the suit case did not fit so we placed all the clothes in there to heat for 2 hours at 400 degrees. We had to leave the hotel with all our belongs in
huge plastic bags. I am extremely disappointed with the hotel and will never stay there again!
Anonymous on 08/26/2013
This hotel is now a Clarion and this past weekend we had an encounter with bed bugs during our stay. We checked in late and between the period of about 2-3 am we found two bed bugs crawling in the bed. The hotel staff was very accomodating and gave us no problems when we told them we were leaving immeditely and didn't want to be charged, but we did notice that a couple of rooms down the hall looked like they were being steam cleaned. We were disappointed that the hotel would put its c
ustomers in this situation if they knew it was currently a problem.