bit by bed bugs on 09/06/2012
I made reservations to stay at this motel before i entered the state of kentucky not knowing what i had got myself into. Upon staying at the bluegrass motel me and my roommate encountered our first situation with bed bugs. They left over seny bites on my roommate on her back and neck alone, and over time several on me. We didnt know what all the red bumps were coming from initially however he morning of september 5th we woke up to have adult bed bugs crawling on our neck and pillows. The manage
r would not respond in a quick timely matter, when he did respond he would only allow us to rewash and dry our clothing with his commercial washer and dryers, we have several hundreds of dollars wrapped in our luggage alone and had to throw them away because there was no way of treating them. Then the manager refused a refund of ou complete amount and offered out of kindness for us to stay in the room that was infested free of charge because we had no place to go, no available motel rooms at the other motels in town. Under bad negligence knowing the room was infested after pest control searched it, he knew he would not be able to re-rent the room to another unknowing customer, so he offered for us to stay because we had already been there for about two weeks. I would highly recommend for all other unknowing motel customers to never stay at this hotel. While searching for infestation we found numerous unclean unsanitary areas. This location is still refusing a refund of our money!