Anonymous on 04/28/2014
Stayed at hotel on 4/26/2014. Room was very clean. Examined room and found 1 dead mature adult bedbug in between mattress and box spring. Put in a ziplock and took to front desk. Was offered refund by front desk attendant and accepted. Have not seen refund yet.
Anonymous on 03/23/2013
Checked in at 8:45 pm on Saturday March 9. Upon inspection of the beds, found 2 bugs. Looked up on internet. Matched photo and description for bedbugs. Collected them in the doorkey envelope and gave to clerk with explanation of why we were checking out. We did get our money refunded, but have not heard anything about follow up.