Business Traveler on 11/09/2011
10/24/11 - I woke up in the morning and there were bed bugs crawling up the walls, in the bed, and on the ceiling. This may have been an isolated incident, but nonetheless, it was disgusting. I had to throw away my suitcase and my clothes. Total inconvenience. I hope they were able to clean up the problem so that other guests don't have to experience this.
2nd floor room.
Dave Rasmussen GM on 11/03/2010
I wold like to address this claim.We don't and have and never had a bed bug issue at this hotel. We have trained staff that looks for signs of this issue. If someone claims to have had an issue with bed bugs at this hotel you should come to the front desk and ask for the manager to report it. We then call ecolab pest control to come out and inspect the room to certify that we do not have any bed bugs. If they would find any signs we would immediately have them go through the process to eliminate
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them. If you have any question please feel free to call me . To the person who posted this claim I would ask that you call me let me know when you stayed and what room so I can have it inspected .
Hampton Inn East
Wichita, Ks 67207