Unhappy Camper on 08/27/2012
HYATT PLACE OVERLAND PARK KANSAS
5001 W. 110TH STREET
OVERLAND PARK KS 66211
I stayed at the Hyatt on business June 18 through June 21, 2012. Although I don't remember the room number, it was on the 4th floor near the elevator and it was on the side facing the front of the hotel.
The second night there I woke up to something crawling on me. It never occurred to me it was bed bugs. I have stayed at the Hyatt numerous times in the past and have only had great experiences there. The rooms wer
see full report...
show snippet only
e always clean, the staff has always been exceptional, and it never occurred to me to inspect the rooms for bed bugs. I thought they were only a problem found in seedy hotels. I have never been more wrong in my life.
Nearly 3 weeks after returning home I started noticing bites, it still didn't occur to me that they could be from bed bugs. By the time I realized that I'd brought them home with me (about 2 weeks later), my bedroom was infested. I pulled my suitcase from my closet (where it had been stored since unpacking from the Hyatt) and opened it and there were several bugs inside. The only travelling I've done in the past year has been to this hotel, the only time I've used my suitcase was to go to this hotel. There is no other possible place I could have picked these nasty bugs up.
The hotel was notified on a Tuesday and they didn't do an inspection until Friday. They said the room was currently occupied so they had to wait. (which makes no sense since housekeeping cleans the rooms everyday and if they put customers first, anyone staying in that room should have been moved to a clean room).
Friday came and we were told that there were no bugs found. The inspection was clean. The only possible way that room could have passed an inspection would be if it had been stripped, treated, and redone with all new furnishings between notification on Tuesday and inspection on Friday. I know this first hand due to the time it took for my room to become infested since my stay at the Hyatt.
Treatment for this infestation is very expensive and time consuming. The cost to me as it stands now is over $3000 to treat my home. Although the bugs were found only in my room, my entire home (and everything in it) had to be treated and my family displaced and disrupted.
Do yourselves a favor, research bed bug prevention and take precautions when you travel. Also, report it on BedBugRegistry.com. Help others in prevention ....... and sleep tight, don't let the bed bugs bite!