Anonymous on 02/05/2013
Always had a good history with Quality Inns 'till I came to the one in South Bend. As we checked in and saw our room on the first night of our stay my the A/C there was dog food on the ground. I knew this was a pet friendly hotel, but wasn't suspecting dog food on the ground. I informed the front desk and a maid came and swept and vacuumed it up. Then the next morning I awoke to bites up my back and arm, I informed the front desk that there were a few bed bugs under both my bed and my children'
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s. They said they would give us the night "free", but then switched to another hotel so we could enjoy our stay.