Anonymous on 02/05/2013
Always had a good history with Quality Inns 'till I came to the one in South Bend. As we checked in and saw our room on the first night of our stay my the A/C there was dog food on the ground. I knew this was a pet friendly hotel, but wasn't suspecting dog food on the ground. I informed the front desk and a maid came and swept and vacuumed it up. Then the next morning I awoke to bites up my back and arm, I informed the front desk that there were a few bed bugs under both my bed and my children'
s. They said they would give us the night "free", but then switched to another hotel so we could enjoy our stay.
Anonymous on 07/20/2011
I found a bug in my bed at dawn...I do not know what bug beds look like so i brought it to the front desk....he said "I'm sure this is not a bud bug....they look like mosquito's with-out wings" is what he said. Then he pitched in the garbage. I asked if this hotel has had problems ....he said "no" The next day i woke up with marks on my forehead. I look up what the look like on my computer at home and both me and my husband are sure that is what was in the bed. I trusted the front desk wo