Anonymous on 06/03/2013
This MOTEL is under new mgmt as of Feb 2013. It is INADEQUATE in EVERY category. Amy, the manager, stated bedbugs are microscopic. They certainly are not! Woke up 2:30am with husband jumping out of bed from one crawling on his chest in his sleep. There was one crawling under my pillow. When asking for a refund and another room, we were told that they would call the police if we didn't wake up our children and leave immediately. The police were appalled but helpless. We had police escort to the H
ampton Jasper, which was perfect. Got kids back to sleep at 4 am which put us late to Holiday World. PS watch for roaches, which we saw, brown foam in the hot tub, filthy carpet, subcontractors who creep the pool and were reported, housekeepers who stated they acutally LIVE in the hotel, and MORE!!!
Anonymous on 05/28/2013
We checked in to the hotel on Sunday, May 26. The hotel was not up to par. It was listed as a 3 star hotel on priceline but was more like a 1 star motel. The room was dirty and the hotel itself was very run down. We decided to stick it out and make the best of it because we already had tickets for the an amusement for the following 2 days. Monday morning we discovered a live bed bug on one of the beds. 3 of us have bites. The hotel confirmed the bugs. Our trip was ruined and we are now de
aling with making certain none of the bugs got into our home. The hotel manager never even came out to speak with us which was very disrespectful.