surname on 11/17/2011

Great hotel...very clean and really nice people...love the pool...also very helpful w/directions! Have stayed for yrs and never once have i ever seen a bedbug!!!

Ellen on 01/21/2011

November 5, 2010. We woke to find 20-30 bed bugs in the bed. The night clerk came to our room and witnessed the bugs and the blood where we had killed some. The manager was there but did not respond to us, until i called their corporate office. I was send a pathetic canned letter that indicated they were sorry we "thought" we may have had problem with bedbugs. A canned letter - sure. But it was infuriating just the same. My conversation with the hotel manager was a web of truth and lies; sh