Anonymous on 07/31/2012
My husband and I stayed here last weekend (7/20/12) and yesterday I noticed that I have bed bug bites! I wasn't sure what they were at first, but after extensive research I learned that this is what they are. Apparently they don't actually show up right away (9 day average), and what I have is exactly what I've seen in the pictures. I wasn't impressed with this hotel to begin with, so this just reiterates the fact that we will not return!
(We were on the 5th floor, but I can't remember wha
t room it actually was. Yuck!)
Anonymous on 07/18/2011
I was just recently on June 25 to June 26 2011 and now my entire room is infested with the bed bugs. It cost me $1000.00 for orkin to come out and treat my house. I would not advise anyone to stay there.
Anonymous on 11/01/2010
On behalf of the Hyatt Regency Woodfield Schaumburg, please allow me to reach our to you regarding your associates stay at our hotel. We take every report of bed bugs very seriously. Once we learned of your associates concerns, we immediately removed the room from service and contacted a nationally recognized pest control expert to conduct a thorough examination of the guest room. That examination failed to find any trace of bed bugs.
The safety our of guests and the cle
anliness of our facilities are top priorities. The trained and knowledgeable housekeeping staff at the Hyatt Regency Woodfield Schaumburg is the best lines of defense along with our regular inspections. We pride ourselves on keeping our teams equipped with the knowledge, training, and tools needed to identify and address any issues. and we regularly review our housekeeping standards and procedures to ensure that each Hyatt guest enjoys a safe, clean and comfortable environment in our hotels.
If you would like to discuss this matter with me further, please contact me directly at your convenience.
Director of Sales and Marketing
Hyatt Regency Woodfield - Schaumburg
1800 East Golf Road | Schaumburg IL | 60173
direct 847.517.6911 | mobile 630.337.4453
Anonymous on 10/13/2010
We were supposed to stay here Sep 28. One in our party checked in the day before. He thought he saw a speck in his cup and then noticed that it was moving. He pulled back the covers and saw bugs on the side of the bed. He left the hotel but was later told by the hotel management that it was bugs, but not necessarily bed bugs. Who knows.