Doubletree Hotel Schaumburg on 08/11/2011

Dear Anonymous,

Thank you for your comments. We would like an opportunity to speak directly with you regarding your experience so we can investigate and address this matter. The Hilton San Francisco Union Square employs a very aggressive preventative maintenance program including the use of a licensed pest control company. Additionally, our staff has been trained on in what to look for relating to pest control management.

If detected, the treatment includes stripping the entire room and

anonymous on 07/28/2011

I stayed at this hotel from July 18th to July 22nd and in a matter of days had 30 bites between my two arms. My arms are currently swollen and I had to switch hotels. Do not stay here until its confirmed that the bugs are gone. Terrible experience!

Anonymous on 07/25/2011

i've been here since the 18th of july, 2011, and thought i'd been bitten by a mostiquito the first night. after 8 days of staying here, the bites are happening every day. some on my feet, and legs.
after this, i know i will not stay in any hotel. it's just too risky. in order to return to my home, my co-worker advised me to launder anything brought with me on this trip and OVER dry them and the highest possible heat, before bringing the clothes into my home.
i'm here for work, so i am forc