Oak Brook Premiere Hotel Soon to Be Holiday Inn
17w350 22nd St
Oakbrook Terrace, IL 60181

Found 3 reports:

I found a bed bug on around 10/2010. Hotel changed room for us but still so gross, would never stay at this hotel again


On 9/14/10 after an all day meeting and then a late working dinner I checked into my room at about 10PM or so. The hotel was at maximum capacity (no vacancies) and turning away biz. All I wanted to do was go to bed. While brushing my teeth I looked down at my hand and freaked. A bug. Right there on my hand! I wrapped the bug in toilet paper, donned my clothing and hustled down to the front desk with bug in tow. I asked the clerk to google bed bugs so I could verify it against pictures. Ye

s, it was a match. To my surprise the woman helping me threw the toilet paper encased bug in the garbage can as if it was nothing. Hopefully she killed it before tossing. I was very upset and management got involved. They found a room for me at another hotel about 20 miles away, had their van drive me there and paid for a cab to drive me back to the area for my meetings the next morning.
Though the episode was handled well I still feel it my responsibility to report. I know that the hotel was aware of the problem prior to my arrival. The room had an odor which I now realize was probably a pesticide. I'm back home but concerned. I've taken my suits to the dry cleaner, have washed and dried my other clothes and have left my suitcase outside. The last thing I want/need is to have a bed bug problem at home.

see full report...

I encountered bed bugs here 4/25/08. I got to my room and sat down on the bed. I noticed a bug on the bed. I googled bed bug and sure enough that was what i was looking at. I started looking around the room more. They were on the bed and on the walls. I asked for a new room. I slept sitting in the desk chair that night. The hotel comped my room but only after I asked.









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