Rose on 01/02/2012
We were using our free night's stay at the Galesburg Comfort Inn on New Years Eve. December 31, 2011. My husband and I checked in, dropped off our belongings, and went out. We came back to the room at around 11:30pm...walked in, turned on the lights and there was a nice big black bed bug right on the center of the bed on the white sheet. I called for the manager, she came down instantly, and she took the bug in a plastic cup from the room to show the hotel manager when she comes in on Tuesday
after the holiday. Now, it's 11:45 on New Year's eve, we are about 4 hours from home and had to find a new place to stay for the night. I was NOT about to stay in that hotel after that! The manager totally agreed with me. I cannot believe that I was actually sitting on that bed earlier in the day...very gross! I am very uncomfortable bringing my belongings back to my home. I unpacked everything in the garage because that is the last thing I need. I did email Choice Hotels...and also called the customer service number, but no one could help me because of the holiday. I will call back in the morning. New years eve was ruined! We had to go around and find a new place to sleep after being out and about all day long! I cannot wait to get in touch with someone tomorrow. R.K New Lenox, IL
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