Anonymous on 01/23/2012

I really wish I had thought to look for a registry/complaints before we went on our mini-vacation! We stayed in this hotel on the 14th and 15th of January. A week later and I have all kinds of bites and my 7 year old son has them too! I am livid at the thought that this could have happened at this hotel and now I have to sanitize my home and call an exterminator and all this when it is obvious this problem has been brought to their attention SEVERAL times already!! How disgusting!At what point i

Anonymous on 12/22/2011

My family and I recently stayed at this hotel Dec. 16-17th and before I allowed my family to set anything down, I pulled back all of the bedding on the beds and noticed bed bugs on the mattress. I immediately called down to the front desk and the clerk sounded as if she was surprised but did place us in another room on the other side of the building. They also sent a staff person up to verify that there were indeed bed bugs. Needless to say they did not offer to compensate me for my inconveni

mike on 12/13/2011

If you want to get rid of your bed bug problems, call Allied Cleaning Services, Inc in Posen, IL. We "specialize" in ridding apartments, condos and hotels of bed bugs! We service a ton of properties in your area with much success!
Call (708) 396-0200 ext 9028 ask for Mike Perkins or visit www.855855bugs.com.

Disgusted on 11/29/2011

Checked in on October 26, 2011. Noticed a couple "bugs" and one left a stain on the sheet. Left early in the morning and now I have them at home... called the hotel today - have tried do it yourself and spent $100 and was unsuccessful. Exterminators quotes are anywhere from $700 - $2000 depending on the size of the infestation. Hotel said they would have the room I was in "inspected" and get back to me. Still waiting. Unacceptable for a supposed "4 star hotel."

Anonymous on 11/22/2010

We stayed one night, 11/12/2010. Found bed bugs (crawling) on the sheets early in the morning and had bites all over my body. Hotel was helpful, but tried to downplay the problem... told me that this is their "first" incident, now I know that is not true.

anonymous on 09/03/2010

I stayed at this location from July 28th-30th. The sheets and pillows had small blood stains on them. I explained my concern and how I wanted to leave, they would not refund my money. Since I have been home I left all my luggage and such outdoors and have yet to notice any signs of bed bugs. I would not stay there again.

mad mom on 08/22/2010

July 24-27. Room was dirty. Sheets had small redish blood stains. 2 weeks after our stay my daughter and I had visible bites. Since then, our sheets at home have had small blood stains and we've noticed bites on our bodies.

I've contacted the hotel. They were less than helpful and said they would "get back to me" after an investigation weeks ago. I've heard nothing. We're going to put tape on our bed to try and find evidence and then will have to eat the $$$$$$ bill for an exterminat