Rory on 05/02/2012

Our son stayed at the Ramada Lakeshore before moving into the University of Chicago dorms. He was bitten a number of times, complained at the desk--at the same time another person was also complaining about bedbugs in his room. They gave him the bums rush, demanded that he show them a bedbug in the room, and refused to refund his money--although he moved out a day early because of the bedbugs. We will never stay at another Ramada. Very poor quality motel--his microwave also did not work and

Joy from Ohio on 09/20/2011

Stayed there 9/17/2011 while moving my daughter into the University of Chicago. Checked for bed bugs before retiring but didn't see signs. When I woke up there were 3 on my pillow then we found many on both beds, along with blood streaks showing we'd been bitten. To their credit, the Ramada refunded our entire cost, but it sure put a damper on the trip and we had to replace some of my daughter's items for fear of transferring the bugs to her dorm.

Earl Dir of marketing on 04/01/2011

Quality Assurance - Ramada Chicago on 3/31/2011

We take any guest complaint very seriously, especially when it relates to our guests' well being. Once we learned of any concerns, we immediately contact a nationally recognized pest control expert to conduct a thorough examination of the guestroom. Our inspection for these cases mentioned here failed to find any trace of bed bugs. We want to exceed our guests’ expectations, and it is our goal for each of our guests to enjoy a safe, clean and

Mee on 11/18/2010

I am glad I checked this registry....I thought about using this place for my wedding reception and sleeping rooms for guest...yuck...no thanks

Anonymous on 11/08/2010

Upon arrival I inspected the room first before moving anything into the room. I found 1 bed bug climbing around in the sheets. I took it to the front desk and checked it out immediately! The front desk denied having any problems but stated that they did exterminate as a precaution. YEAH RIGHT.

Anonymous on 10/31/2010

Saturday 10/23/2010 to Sunday 10/24/2010

My family was in town for the weekend, and I was bitten about 14 times in this period, we found larvae/young bug on my father's back.