Anonymous on 10/21/2011

My partner returned from Chicago after having spent one evening at the Intercontinental Hotel (10/3/11) in Rm. 3101. A few days later, his upper body, torso, neck and head were covered in small bites. The delayed appearance of bites was consistent with bedbug bites. Our doctor later confirmed the diagnosis. A message was left with the Intercontinental via their website but no one has responded.

Anonymous on 07/23/2011

Stayed for a week in January 2011. Woke up early during stay to find red bite marks over my lower extremities. Marks worsened and I finally sought help from the University of Chicago Hospital. The doctor immediately diagnosed a severe case of bed bugs. I took photos in case hotel management did not believe me. I was pregnant at the time and the doctor was concerned about my condition enough to call the manager on duty and fax her report to the hotel strongly suggesting a room change immediately.

Mac on 04/26/2011

I have dealt with InterContinental Hotels' executive office before regarding bed bugs in one of their other hotels. This response is typical. They say that they brought someone to inspect the room and then deny that any bed bugs were found. In my case, I had photographs of the bites on my body which I sent to intercontinental and they still refused to admit that there is a problem.

It would behoove the hotel chain to acknowledge the problem when it exists and not treat its clientele as if

Anonymous on 12/16/2010

This happened the week of December 7.
I woke up with red marks on my legs but they didn't look that bad. When I returned home that evening, I had at least 20 very red bites on each leg. An MD confirmed that they were bed bug bites. Hotel denies any infestation in the room. I know I was bit by bed bugs despite what they say.

InterContinental Chicago Magnificent Mile Management on 11/18/2010

InterContinental Chicago Magnificent Mile Management response to “anonymous” posting dated 10/26/10.

In an effort to ensure the safety and comfort of our guests in regard to this matter the hotel has in place a proactive program to limit the possibility of such an occurrence.

1.Our hotel staff is trained in all protocols used to detect the presence of bedbugs.
2.We have a standing contract with a third party pest control company which allows for the routine inspection of all of our gu

Anonymous on 10/26/2010

A visiting executive from our London office stayed at the Intercontinental last night (26 October) while visiting Chicago. The biting was severe enough it woke him up. Not a good visit! Would not have expected bedbugs with this chain but goes to show they don't discriminate...