Anonymous on 04/01/2012

Family stayed in this hotel March 28-30, 2012, Room 1682. Returned home to find daughter's back and hips covered with bug bites.

Mike M on 09/15/2011

I too travel a significant amount for my business and stay at this Hyatt at least once a month. It is one of my favorite places to stay the staff is fantastic the rooms are great and I have never seen as much as a trace of a bed bug. I reference every hotel I check into on this site before I make a Rsvp. I also have a 20 minute routine of checking every room I stay in before I ever take my bags into the room. I have checked out of 6 rooms this year alone because I have found bed bugs or signs

Eric Cattani on 06/01/2011

The Bedbug Registry is a very important resource for me as I travel for over 80% of my business. The integrity of the site I find invaluable. I did stay at this Hyatt Regency on May 4th and 5th of 2011. I cannot attest to the complaints of the previous entry, but I can say that my room was clean and I experienced no bedbug issues. There was also a large Radiology convention taking place at the hotel and none of the Doctors I spoke with experienced any discomfort. I can recommend this locati

Quality Assurance - Hyatt Regency Chicago on 11/23/2010

We take any guest complaint very seriously, especially when it relates to our guests' well being. As we previously informed you, once we learned of your concerns, we immediately contacted a nationally recognized pest control expert, Ecolab, to conduct a thorough examination of your guestroom. This inspection failed to find any trace of bed bugs. In this particular case, despite the negative findings by Ecolab, a gesture of good will was made to you. We want to exceed our guests’ expectations,

Anonymous on 09/22/2010

Woke up on Friday morning and was coated with bedbug bites. Hotel claimed that an inspection of my room 3225 resulted in no findings. The red bites all over my can't be disputed.

They refunded my stay...uh, I think that's proof enough