The Bedbug RegistryCrowne Plaza Chicago Metro
733 W Madison St
Chicago, IL 60661-2401
Found 2 reports:
Leonard Mendiola on 02/14/2011
The Crowne Plaza Chicago Metro ensures that all guest comments and feedback are handled with the utmost importance, especially when it involves the safety and welfare of our guests and team members. Due to the numerous news reports and sightings regarding bed bugs across the lodging industry and in many office buildings, any report relative to possible bed bugs is investigated immediately. A detailed Standard Operating Procedure has been developed and is put into place should an insect sighting
be reported. These procedures include extensive training of our housekeeping staff to ensure they are equipped to proactively identify any room that may have insect activity during their normal cleaning process. Immediate involvement from our Licensed Pest Control Experts would also be initiated to identify and confirm any possible bed bug sightings and properly treat and control any possible spread.
We wish for all of our customers to know that your comfort and safety is our number one priority. We are committed to taking all steps necessary to ensure a positive experience for all of our guests.
Leonard Mendiola
General Manager
B on 02/12/2011
There was one large bed bug crawling on the sheet when the top comfoter was moved. We notified the front desk, and were immediately moved to another room. This happened Friday, February 11, 2011.
104 bedbug reports near this address: