Anonymous on 09/20/2011

I have stayed at the Congress Plaza Hotel on numerous occassions since 2006. I have NEVER seen a bed bug or returned with bites. I have stayed in various rooms, from small to large, old to renovated. All clean and bug free.

Anonymous on 09/09/2011

I had planned to stay at the hotel over Labor Day Weekend (9/11), but when I went into the room, I immediately check the bed. The first corner I came to, I found a small bed bug crawling along the corner of the mattress. We immediately checked out.

I could tell though that the bed was new. It was a platform bed with new mattress. Obviously, they've still got problems.

Just glad we didn't stay.

Congress Plaza Hotel BAD on 08/30/2007

I was at a conference in Chicago and I booked a room at the Congress Plaza hotel online. Little did I know that the worker's union is on strike at the hotel and have reported a major bed bug infestation. That's exactly what happened to me when I stayed there. I had over 50 bites on my arms, legs and back. It was an awful experience!