Paul on 04/02/2011

I stayed in this hotel from 20 March 2011 to 27 March 2011.
After 4 nights there, I found bed bug in my room, I talked to the front desk clerk, she wasn't surprised and the first thing she thought of was refunding my money, which makes me think this was not the first time they had complaint about bed bugs in this hotel.
Of course refunding did not happen.
I had to fight for getting a portable steamer to steam my clothes.