Anonymous on 10/18/2010
Bed Bugs at the Econo Lodge at 4755 Merle Hay Road.
I had a bed bug problem in my apartment 6 months ago, so now I'm cautious when I travel. I lifted the sheets and looked at the corner of my mattress as soon as I entered the room and didn't notice anything, but later that night, as we were turning off the lights, my roommate noticed an adult bed bug on her bed. I lifted her mattress, and there were bed bug fecal stains on her box spring.
We immediately packed up and went to front desk. T
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he management gave us a full refund and promised to call an exterminator. They mentioned putting us in another room, but didn't balk when we insisted we were leaving.
This was in the middle of October 2010.
Grafikman on 06/18/2009
This hotel now operates (as of 6/09) as Econo Lodge at 4755 Merle Hay Road in Des Moines.
We were in room 327 the night of 6/16/09 and the morning afterwards I found what amounted to 18 bites on my shoulder, abdomen, back and buttocks. My wife received 3 bites on her back. I demanded a refund and was given one, but am still considering legal action. Any advice/recommendations?