se, along with having regular pest control inspections,

Omni has rarely experienced bed bug incidences, yet we remain very vigilant with our pest control and monitoring at all properties.

In response to the post submitted by “Anonymous” on 10/30/2010:

The only information in this post refers to a stay date in November 2009. Without qualifying information, it is impossible for us to understand what room this guest stayed in; thus, we cannot address this post directly.

In response to the post submitted by “Once bitten, twice…” on 10/20/2010:

This guest provided enough information that we were able to retrace their accommodations for the stay dates 10/15 -10/18. This guest also called the hotel directly to allow us the opportunity to fully investigate their perception. Since the checkout date of October 18, this room has been occupied 15 out of the17 nights available; From October 18 – October 22 (4 nights), October 22 – October 27 (5 nights), October 28 – October 29 (1 night), October 30 – November 4 (5 nights). There have been no reported incidents of pests by any of the occupants or staff since “Once bitten, twice…” checked out. In October 2010, the room was inspected by our pest control company as a result of the guest phone call and reading “Once bitten, twice…” post and it was negative for any sign of bed bugs. That inspection was a full room tear down by technicians (including, but not limited to, removal of electrical wall plates and furniture backing, inspection of the mattress, box springs, bed frames, any framed art or mirrors, drapery, valences, sheers, baseboards, headboards, closets, chairs, ottomans, all linen and terry in the room and all furniture drawers).

In response to the post submitted by “Carol M” on 9/06/2010:

This guest provided enough information that we were able to retrace their accommodations for the stay dates 7/31 – 8/3, 2010. Since the checkout date of August 3, this room has been occupied 51 out of the 100 nights available (8/4 – 11/4). The occupants have been 19 different guests over that time frame. There have been no reported incidents of pests by any of the occupants or staff since “Carol M” checked out. On September 16, the room was inspected by our pest control company as a result of reading the post by “Carol M” and it was negative for any sign of bed bugs. That inspection was a full room tear down by technicians (including, but not limited to, removal of electrical wall plates and furniture backing, inspection of the mattress, box springs, bed frames, any framed art or mirrors, drapery, valences, sheers, baseboards, headboards, closets, chairs, ottomans, all linen and terry in the room and all furniture drawers).

In response to the post submitted by “sorry traveler” on 4/28/2010:

The only information in this post refers to a stay date in March 2010. Without qualifying information, it is impossible for us to understand what room this guest stayed in; thus, we cannot address this post directly.

In response to the post submitted by “Jamie Miller” on 4/08/2010:

Thank you to this guest for providing very specific information about her stay dates, room number and name. We were able to retrace their accommodations for the stay dates 3/20 – 3/22, 2010. Since the checkout date of March 22, this room has been occupied by 28 different guests. There have been no reported incidents of pests by any of the occupants or staff since “Jamie Miller” checked out. In June 2010, the room was inspected by our pest control company as a result of reading the post by “Jamie Miller” and it was negative for any sign of bed bugs. That inspection was a full room tear down by technicians (including, but not limited to, removal of electrical wall plates and furniture backing, inspection of the mattress, box springs, bed frames, any framed art or mirrors, drapery, valences, sheers, baseboards, headboards, closets, chairs, ottomans, all linen and terry in the room and all furniture drawers). Admittedly, there was about 60 days that passed between the post date and inspection date. We were not aware of this post until a random check of the site for new postings occurred in June. As a result, our operating procedures were altered to include this site for routine checks of new posts.

If you have any questions about these postings, your future stay, or would like more in depth details of our procedures, please feel free to contact me directly on the below information.

Jon Hunter
General Manager
Omni Hotel @ CNN Center
jhunter@omnihotels.com

ton and the resulting red rash were from a bedbug. Fortunately, I have yet to see any evidence of them in my home.

see anything. I won't hold my breath....

to prep for the pest control people
4) Total disruption of my life (priceless)

Don't know if I'll ever travel again - this has been devastating.

e i went to the Omni, and was not at any other place where i would have picked anything up. you would think that a place like that would be cleanly...it is such a shame. now i have to take the time and money to make sure my house doesnt become infested. And there is nothing I can do because I didnt complain while i was there.

east asia and have never seen anything like this. He went to the ER for the number of bites he had.